NÜOBELL 580 Blackout


Warranty Coverage: 2 Year Warranty Included
Price:
Sale price$999.99

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Description

Customer Reviews

Based on 44 reviews
89%
(39)
2%
(1)
2%
(1)
2%
(1)
5%
(2)
D
D Hughes
Didn’t get what I ordered

Didn’t get the blackouts. They sent me the regular colour ones and promised they would send the blackout bits soon. That was 2 months ago and nothing. Otherwise would be 5 Stars

D
Darryn
BUY ANYWHERE ELSE - HORRIFIC CUSTOMER SERVICE

I ordered the bundle with dumbbells, bench, and stand in July of 2022. The dumbbells and bench arrived fine and I love the dumbbells! However, the stand never arrived and I was repeatedly told another couple weeks when I would inquire (note: at no point was any update provided to me without me having to ask) as they were waiting for a restock. Fine, I can understand that. Finally in October they claimed they shipped the stand but again I never received it. Fitmass lays the blame at the courier and decided to send me a refund (I did not ask for this). That's also fine, as I'll just order from somewhere else....except the refund was far less than the cost of the stand! The stand sells for $190+tax and they gave me back $125 a full 4 months after I had paid! I keep inquiring as to how they arrived at this amount but I just receive nothing in return a this point. I guess I have to be happy that I only lost ~$75 and learned my lesson to never buy from this so-called company again! Learn from me, great product but buy it literally anywhere else.

B
B.T.
Horrible customer service

I ordered the 580 nuobell dumbells with the stand and a bench. I was anxiously waiting for their arrival to only find out just the dumbells showed up and they were red and I ordered black. I thought ok maybe the bench and stand will show up in a couple days....nope. I tried calling emailing and chatting with them online and had no respond until a long while later I just got an email refunding me a portion of my money and no explanation of why they sent me the wrong dumbbells. I will never order from them again not even sure if they're a legit website.

B
B.T.
Horrible customer service

I ordered the 580 nuobell dumbells with the stand and a bench. I was anxiously waiting for their arrival to only find out just the dumbells showed up and they were red and I ordered black. I thought ok maybe the bench and stand will show up in a couple days....nope. I tried calling emailing and chatting with them online and had no respond until a long while later I just got an email refunding me a portion of my money and no explanation of why they sent me the wrong dumbbells. I will never order from them again not even sure if they're a legit website.

C
Christopher Marshall
Great prices, fast shipping, excellent customer service!

I highly recommend fitmass. Their prices are great and they have sales. I had a small issue with my nuobells not matching when I got them but Jacob was quick to fix the problem. If you are looking for nuobells or any other equipment, don't hesitate to buy from fitmass!

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